Arsbiomedica is a multi-specialty hospital that treats all medical and surgical conditions. The philosophy of Arsbiomedica is aimed at ensuring that patients during their hospitalization have access to qualified diagnostic and therapeutic treatments promptly, with the highest guarantees of seriousness and competence.
Admissions and Hospitalizations
The inpatient rooms are all single occupancy with a bathroom, a bed for an accompanying person, and all modern comforts.
Patients can access all relevant information about their stay and clarify any doubts they may have regarding their hospitalization by contacting the Admission Office staff. The healthcare pathway during the hospitalization is overseen by nursing and technical staff who are professionally trained according to high-quality standards, periodically updated, and evaluated.
This makes Arsbiomedica a center of excellence in surgery and medicine.
Healthcare services are provided on a private basis and are delivered by specialists operating under a professional liberal regime, utilizing state-of-the-art equipment for both diagnostics and medical and surgical interventions.
Booking can be made by the patient or by the attending physician and includes:
- Patient’s personal information
- Date and time of admission
- Any scheduled surgery date and time
- Opening of the insurance process
- Any instructions for preoperative routines or autotransfusion.
In order to shorten the hospitalization time, preoperative procedures (tests, X-rays, ECG, etc.) can be performed on an outpatient basis in the days preceding admission, typically within a few hours, by appointment.
Outpatient Diagnostic Services (Analysis, X-rays, Ultrasounds, CT scans, Scintigraphies, MRI)
Tel 06 3614941724
Hours:
Monday to Friday: 07:30 am – 08:00 pm
Saturday: 07:30 am – 02:00 pm
For private admissions, a security deposit will be required.
On the scheduled day of admission, the patient should proceed to the Admission Office on the Ground Floor (inquire at the switchboard located in the lobby), bringing the following documents:
- Identification document
- Private health insurance card (for insured patients)
- Previous diagnostic tests or medical records.
During the hospital stay, to protect the correct handling of personal data, the staff at Arsbiomedica is not authorized to provide health status information over the phone. The reception staff at the Clinic welcomes the patient and accompanies them to their room, providing the Service Charter and a satisfaction questionnaire.
The patient must vacate the hospital room by 9:00 am. If this time is not adhered to, an additional day of stay will be charged.
Upon leaving the room and before exiting the Clinic, the patient should:
- Notify the nursing staff, who are always available at the ward’s medical station.
- Proceed to the ground floor to the admissions office to complete the discharge procedures.
- Receive the discharge summary with highlighted therapeutic instructions to follow at home.
- Receive the prescribed medications for the first few days after discharge.
To facilitate the return home, the patient will be informed about the home care assistance service and will receive a brochure containing information about the service and how to access it.
The patient, or a person delegated in writing by the patient, can request a certified copy of the medical record from the Reception Office on the Ground Floor:
- During hospitalization or at the time of discharge.
- After discharge.
Hours for requests:
Monday to Friday from 4:00 PM to 6:00 PM.
The copy of the medical record will be released to the patient or a person delegated by them in writing (with authorization and identification document of the delegator) within 15 days from the date of the request. Longer times may be required if histological examinations have been requested during hospitalization. The medical record can be collected from the Reception Office during the following hours:
Monday, Friday: 4:00 PM – 6:00 PM
Tuesday, Thursday: 11:00 AM – 12:00 PM
Upon the patient’s request, the medical record can also be sent via email.
The hospital rooms are all single rooms with a bathroom, air conditioning, TV/SAT, SKY, WIFI, telephone, and a bed for an accompanying person. Patients, unless they have specific dietary prescriptions, can choose their preferred meal from a selection of three menu options.
Smoking is not permitted in the patient rooms and corridors. Smoking areas are available on each floor.
Guests can enjoy the following services by contacting the floor staff:
- Room service bar available every day from 8:00 AM to 7:00 PM. Bottles of water are included in the daily ward cost.
- Private parking facilities available for patients in the garage in front of the hospital.
- Newspapers available upon request.
- Safekeeping of valuables; the rooms are equipped with a safe.
- Laundry service.
- Hairdresser – barber.
- Postal service.
- Wireless network.
- Religious assistance.
- Ambulance service.
During the hospital stay, patients can accommodate a family member or friend in their room, which is equipped with a sofa bed.
For a peaceful and smooth hospital stay, we recommend following the suggestions below:
- Inform the medical and nursing staff about any previous medical conditions, ongoing therapies, allergies, and dietary restrictions.
- Refrain from taking medications or food not prescribed by the medical team.
- Avoid leaving the premises.
- Inform the staff if you wish to maintain anonymity within the hospital.
- Avoid visits from external individuals after 8:00 PM.
- Refrain from leaving personal or valuable items outside the safe.
- Respect the privacy of other patients.
- Respect the premises and equipment.
All staff members can be identified. Any complaints will be forwarded to the management, who will respond in writing within 7 days.
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Choose the best care for yourself
